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Help Desk Support

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MSP Manager Dashboard

Deliver visibility into every interaction between your employees and our technical support team. Create new, view pending, and access all open/closed requests with ease.

  • Full conversation audit trail
  • Built in Escalation Priorities for Critical Requests
  • Request Categories to ensure the right Technical Support Specialist gets assigned

Seamless On/Off Boarding

Experience our frictionless on/off-boarding process - right from hardware procurement to hardware retrieval, we have you covered.

Whether you require our assistance onsite or remote, we are always available.

Remove “Remote & Onsite Assistance available.”

Vendor Support

Authorize our IT Support Specialists as administrators with your business critical providers so that we can loop in their support teams directly when required.

  • Software Applications
  • Solution Providers
  • Internet Services
  • Maintenance Teams

Passportal & License Manager

  • Secure all essential credentials in an encrypted Vault
  • Audit trail of all data access
  • Document & Track all licenses, Domain Expiry, SSL Expiry and Credential Age
  • Self-service password reset via our Mobile App.

Making sure your technology needs are met

Intrinsic delivers secure, efficient, and intelligent IT. We provide live help desk support, next-gen security solutions and IT operational efficiency by leveraging automation to eliminate 80% of manual IT operations and focusing more of our efforts on a customer-centric helpdesk support team prepared to swiftly resolve service requests. Our portfolio of clientele includes healthcare providers, financial services, construction firms, law & professional services, non-profit organizations and retail companies.

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Hear It from Our Clients

Theresa Brijlall
CEO

We don’t have the budget to support an in-house IT company, but Intrinsic provides that for us.

As L E Communications grew, we realized we needed proper IT support, rather than trying to do it all ourselves. We needed a system that supported the work we do, quick support turnaround, and equipment that worked. Intrinsic Technology Group was able to provide all of that so when the pandemic started and we were deemed an essential business, we were able to seamlessly transition to working from home without any issues. As a small business, we don’t have the budget to support an in-house IT company, but Intrinsic provides that for us. I could not manage my business without them.
Beryl Chernov
Executive Director

Intrinsic is the sole provider for our 6 international offices, keeping us linked and up-to-date across all of our platforms. They are fantastic.

I have been doing business with Intrinsic for the last decade. In that time, they have consolidated my technical operations - this includes IT Support, supplying and supporting computers, printers, copiers, telecom and internet services. They even assisted us with engineering and design services for a $100m Capital Expansion project. We are now in a totally remote environment and Intrinsic is the sole provider for our 6 international offices, keeping us linked and up-to-date across all of our platforms. I have personally referred Intrinsic to at least one dozen other companies and non-profits - each of them says the same thing - they are fantastic!
Tonya Torres
Executive Director

Very professional and reliable company!

NHS Brooklyn loves Intrinsic! Intrinsic has proven to be the very professional and reliable company that any institution can count on. During the pandemic, their team was able to make our transition to become fully remote in a short period of time; always available for any request, offering their best solutions and advice to accommodate our company's needs.

Partners

N-Able
AWS
Microsoft
Cisco Meraki
Ubiquiti
Watchguard
SentinelOne
Apple
NetGear
Microsoft Azure
Lexmark
Fortinet
Contrail
Barracuda
Yealink
Sharp

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Let’s connect virtually!

Complete our quick form below to schedule a 30 minute consultation with our team.

Intrinsic delivers secure, efficient, intelligent IT services. Utilizing automation and AI, we provide live help desk support, next-gen security solutions and IT operational efficiency for over 200 customers. Intrinsic simplifies and streamlines your IT while reducing your operational expenses.
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